diff --git a/services/integration/invoiceIntegration.js b/services/integration/invoiceIntegration.js
index 5e08211..7101224 100644
--- a/services/integration/invoiceIntegration.js
+++ b/services/integration/invoiceIntegration.js
@@ -65,7 +65,7 @@ const createFeeFromIncident = (incident) => {
 
         switch (incidentTypeNumber) {
             case incidentType.UNLOCKED_INCIDENT_RELATED_WITH_RESERVATION:
-                spacing = ' ';
+                spacing = '   ';
                 roomExplanation = resourceName || 'Unknown';
                 dateExplanation = bookingStartMoment.clone().startOf('day').format('MMM DD');
                 bookingTimeExplanation = `[${bookingStartMoment.clone().format('HH:mm')} to ${bookingEndMoment.clone().format('HH:mm')}]`;
@@ -78,7 +78,7 @@ const createFeeFromIncident = (incident) => {
                 quantity = 1.00;
                 break;
             case incidentType.UNSCHEDULED_INCIDENT_BEFORE_RESERVATION:
-                spacing = '   ';
+                spacing = ' ';
                 roomExplanation = resourceName || 'Unknown';
                 dateExplanation = bookingStartMoment.clone().startOf('day').format('MMM DD');
                 bookingTimeExplanation = `[${bookingStartMoment.clone().format('HH:mm')} to ${bookingEndMoment.clone().format('HH:mm')}]`;
@@ -91,7 +91,7 @@ const createFeeFromIncident = (incident) => {
                 quantity = +timeIntervalsToCharge.toFixed(2);
                 break;
             case incidentType.UNSCHEDULED_INCIDENT_AFTER_RESERVATION:
-                spacing = ' ';
+                spacing = '   ';
                 roomExplanation = resourceName || 'Unknown';
                 dateExplanation = bookingStartMoment.clone().startOf('day').format('MMM DD');
                 bookingTimeExplanation = `[${bookingStartMoment.clone().format('HH:mm')} to ${bookingEndMoment.clone().format('HH:mm')}]`;
@@ -104,7 +104,7 @@ const createFeeFromIncident = (incident) => {
                 quantity = +timeIntervalsToCharge.toFixed(2);
                 break;
             case incidentType.UNLOCKED_INCIDENT_STANDALONE:
-                spacing = ' ';
+                spacing = '   ';
                 roomExplanation = resourceName || 'Unknown';
                 dateExplanation = unlockMoment.clone().startOf('day').format('MMM DD');
                 bookingTimeExplanation = `[${unlockMoment.clone().format('HH:mm')} to ${lockMoment.clone().format('HH:mm')}]`;
@@ -117,7 +117,7 @@ const createFeeFromIncident = (incident) => {
                 quantity = 1.00;
                 break;
             case incidentType.UNSCHEDULED_INCIDENT_STANDALONE:
-                spacing = ' ';
+                spacing = '  ';
                 roomExplanation = resourceName || 'Unknown';
                 dateExplanation = unlockMoment.clone().startOf('day').format('MMM DD');
                 bookingTimeExplanation = `[${unlockMoment.clone().format('HH:mm')} to ${lockMoment.clone().format('HH:mm')}]`;
@@ -129,7 +129,7 @@ const createFeeFromIncident = (incident) => {
                 quantity = +timeIntervalsToCharge.toFixed(2);
                 break;
             case incidentType.BOOKING_MOVED_TO_ANOTHER_DAY:
-                spacing = '   ';
+                spacing = '  ';
                 // if (oldResourceName !== newResourceName){
                 //     roomExplanation = `${oldResourceName} -> ${newResourceName}`;
                 // }else{
@@ -158,25 +158,11 @@ const createFeeFromIncident = (incident) => {
                 roomExplanation = newResourceName || 'Unknown';
 
                 // dateExplanation = `${oldBookingStartMoment.clone().format('ddd, MMM DD')}`;
-                const oldBookingDuration = oldBookingEndMoment.diff(oldBookingStartMoment, "minutes", false);
-                const durationInHours = Math.floor(oldBookingDuration / 60);
-                const durationInMinutes = Math.floor(oldBookingDuration % 60);
-                let durationAsText = '';
-                if (durationInHours !== 0){
-                    durationAsText += durationInHours + ' hour';
-                    if (durationInHours === 1){
-                        durationAsText += ' ';
-                    }else{
-                        durationAsText += 's ';
-                    }
-                }
-                durationAsText += durationInMinutes + ' minute';
-                if (durationInMinutes > 1){
-                    durationAsText += 's';
-                }
+
+                const originalBookingExplanation = `${oldBookingStartMoment.clone().format('HH:mm')} to ${oldBookingEndMoment.clone().format('HH:mm')}`;
                 dateExplanation = `${newBookingStartMoment.clone().format('MMM DD')}`;
                 bookingTimeExplanation = `[${newBookingStartMoment.clone().format('HH:mm')} to ${newBookingEndMoment.clone().format('HH:mm')}]`;
-                incidentTimeExplanation = `reservation shortened from ${durationAsText} on : ${incidentTimestampMoment.clone().format('MMM DD, HH:mm')}`;
+                incidentTimeExplanation = `reservation shortened from [${originalBookingExplanation}] on [${incidentTimestampMoment.clone().format('MMM DD, HH:mm')}]`;
                 incidentExplanation = `${incidentTimeExplanation}`;
 
                 date = incidentTimestampMoment.clone().startOf('day').format();
@@ -185,7 +171,7 @@ const createFeeFromIncident = (incident) => {
                 quantity = 1.00;
                 break;
             case incidentType.BOOKING_CANCELED_LATE:
-                spacing = '   ';
+                spacing = '  ';
                 roomExplanation = oldResourceName || 'Unknown';
                 // dateExplanation = `${oldBookingStartMoment.clone().format('ddd, MMM DD')}`;
                 dateExplanation = `${oldBookingStartMoment.clone().format('MMM DD')}`;