diff --git a/controllers/integration.js b/controllers/integration.js
index 6d56b8c..ddaf1cf 100644
--- a/controllers/integration.js
+++ b/controllers/integration.js
@@ -1,6 +1,7 @@
 'use strict';
 
 const { getMappingsFromDatabase, fetchOffices, fetchResources, saveNewMappingToDatabase } = require('../services/officeRnD/resources');
+const { getAllDoorLockIncidents } = require('../services/integration/reports');
 
 const getKnownOfficeResourceMappings = (req, res) => {
     const dataToFetch = [getMappingsFromDatabase(), fetchOffices(), fetchResources() ];
@@ -31,7 +32,29 @@ const addNewMapping = (req, res) => {
     }
 };
 
+const getAllIncidents = (req, res) => {
+    getAllDoorLockIncidents()
+        .then((incidents) => {
+            res.send(incidents);
+        })
+        .catch((error) => {
+            console.log(error);
+            res.send([]);
+        });
+};
+
+const getUnlockedIncidents = (req, res) => {
+
+};
+
+const getUnscheduledIncidents = (req, res) => {
+
+};
+
 module.exports = {
     getKnownOfficeResourceMappings,
     addNewMapping,
+    getAllIncidents,
+    getUnscheduledIncidents,
+    getUnlockedIncidents,
 };
diff --git a/routes/index.js b/routes/index.js
index 6e007a2..c1b82eb 100644
--- a/routes/index.js
+++ b/routes/index.js
@@ -2,7 +2,7 @@
 
 const { apiStatusCheck } = require('../controllers/apiStatusCheck');
 const { uploadDoorLockData } = require('../controllers/doorLock');
-const { getKnownOfficeResourceMappings, addNewMapping } = require('../controllers/integration');
+const { getKnownOfficeResourceMappings, addNewMapping, getAllIncidents,getUnscheduledIncidents, getUnlockedIncidents } = require('../controllers/integration');
 const { calculateDoorLockCharges } = require('../services/integration/doorLockCharges');
 
 const express = require('express');
@@ -14,6 +14,10 @@ router.post('/doorLock/upload', uploadDoorLockData);
 router.get('/integration/mappings', getKnownOfficeResourceMappings);
 router.post('/integration/mappings', addNewMapping);
 
+router.get('/integration/report/allIncidents', getAllIncidents);
+router.get('/integration/report/unlockedIncidents', getUnlockedIncidents);
+router.get('/integration/report/unscheduledIncidents', getUnscheduledIncidents);
+
 // temporary route, manually trigger door lock charge calculations
 router.get('/calculate', (req, res) => { calculateDoorLockCharges(); res.send();});
 
diff --git a/services/integration/reports.js b/services/integration/reports.js
new file mode 100644
index 0000000..ba2200a
--- /dev/null
+++ b/services/integration/reports.js
@@ -0,0 +1,98 @@
+'use strict';
+
+const db = require('../../models/index');
+const { incidentType } = require('../../constants/constants');
+
+const { fetchAllMembers } = require('../officeRnD/members');
+
+const getUnlockedIncidents = () => {
+    const attributes = ['id', 'memberId', 'resourceId', 'bookingStart', 'bookingEnd', 'incidentLevel', 'incidentLevelPrice'];
+
+    return db.unlockedIncident.findAll({
+        attributes,
+        sort: [
+            ['bookingStart', 'ASC']
+        ]
+    });
+};
+
+const getUnscheduledIncidents = () => {
+    const attributes = [
+        'id',
+        'memberId',
+        'resourceId',
+        'bookingStart',
+        'bookingEnd',
+        'doorLockEventTimestamp',
+        'doorLockEventType',
+        'timeIntervalsToCharge',
+        'chargePrice',
+        'totalChargeFee'
+    ];
+
+    return db.unscheduledIncident.findAll({
+        attributes,
+        sort: [
+            ['bookingStart', 'ASC']
+        ]
+    });
+};
+
+const getAllDoorLockIncidents = () => {
+    return new Promise ((resolve, reject) => {
+        const dataFetchJobs = [fetchAllMembers(), getUnlockedIncidents(), getUnscheduledIncidents()];
+
+        Promise.all(dataFetchJobs)
+            .then((data) => {
+                const members = data[0];
+                const unlockedIncidents = data[1];
+                const unscheduledIncidents = data[2];
+
+                const membersMap = {};
+
+                members.forEach((member) => membersMap[member.memberId] = member);
+
+                const allIncidents = [];
+
+                unlockedIncidents.forEach((unlockedIncident) => {
+                    allIncidents.push({
+                        incidentId: unlockedIncident.id,
+                        memberId: unlockedIncident.memberId,
+                        memberName: membersMap[unlockedIncident.memberId].name,
+                        resourceName: '',
+                        officeName: '',
+                        bookingStart: unlockedIncident.bookingStart,
+                        bookingEnd: unlockedIncident.bookingEnd,
+                        incidentType: incidentType.UNLOCKED_INCIDENT,
+                        incidentLevel: unlockedIncident.incidentLevel,
+                        incidentPrice: unlockedIncident.incidentLevelPrice,
+                    });
+                });
+
+                unscheduledIncidents.forEach((unscheduledIncident) => {
+                    allIncidents.push({
+                        incidentId: unscheduledIncident.id,
+                        memberId: unscheduledIncident.memberId,
+                        memberName: membersMap[unscheduledIncident.memberId].name,
+                        resourceName: '',
+                        officeName: '',
+                        bookingStart: unscheduledIncident.bookingStart,
+                        bookingEnd: unscheduledIncident.bookingEnd,
+                        incidentType: incidentType.UNSCHEDULED_INCIDENT,
+                        timeIntervalsToCharge: unscheduledIncident.timeIntervalsToCharge,
+                        chargePrice: unscheduledIncident.chargePrice,
+                        totalChargeFee: unscheduledIncident.totalChargeFee,
+                    });
+                });
+
+                resolve(allIncidents);
+            })
+            .catch((error) => reject(error));
+    });
+};
+
+module.exports = {
+    getUnlockedIncidents,
+    getUnscheduledIncidents,
+    getAllDoorLockIncidents,
+};