diff --git a/backend/app/plugins/wiaas/includes/api/class-wiaas-rest-delivery-process-controller.php b/backend/app/plugins/wiaas/includes/api/class-wiaas-rest-delivery-process-controller.php
new file mode 100644
index 0000000..e69de29
diff --git a/backend/app/plugins/wiaas/includes/class-wiaas-api.php b/backend/app/plugins/wiaas/includes/class-wiaas-api.php
new file mode 100644
index 0000000..b0722d1
--- /dev/null
+++ b/backend/app/plugins/wiaas/includes/class-wiaas-api.php
@@ -0,0 +1,19 @@
+<?php
+
+/**
+ * Wiaas API
+ *
+ * Handles wiaas API endpoint requests
+ */
+
+defined( 'ABSPATH' ) || exit;
+
+class Wiaas_API {
+
+	/**
+	 * Include REST API classes
+	 */
+	private function rest_api_includes() {
+
+	}
+}
\ No newline at end of file
diff --git a/backend/app/plugins/wiaas/includes/class-wiaas-delivery-process.php b/backend/app/plugins/wiaas/includes/class-wiaas-delivery-process.php
new file mode 100644
index 0000000..9f883c4
--- /dev/null
+++ b/backend/app/plugins/wiaas/includes/class-wiaas-delivery-process.php
@@ -0,0 +1,149 @@
+<?php
+
+add_action( 'gravityflow_loaded', 'register_delivery_step', 1 );
+
+function register_delivery_step() {
+	require_once( 'delivery-process/class-wiaas-delivery-process-step.php' );
+
+	Gravity_Flow_Steps::register( new Wiaas_Delivery_Process_Step() );
+}
+
+add_action( 'gravityflow_workflow_complete', 'action_gflow_after_workflow_complete', 5, 3 );
+add_filter( 'gform_entry_meta', 'wiaas_get_entry_meta', 10, 2 );
+
+function wiaas_get_entry_meta($entry_meta, $form_id) {
+	$entry_meta[ 'wiaas_delivery_order_id' ] = array(
+		'label'                      => 'Wiaas Delivery Process Step Order',
+		'is_numeric'                 => true,
+		'update_entry_meta_callback' => null,
+		'is_default_column'          => false, // this column will be displayed by default on the entry list
+		'filter'                     => array(
+			'operators' => array( 'is' ),
+		),
+	);
+
+	return $entry_meta;
+}
+
+function action_gflow_after_workflow_complete($entry_id, $form, $final_status) {
+	$entry = GFAPI::get_entry($entry_id);
+	$parent_entry_id = $entry['wiaas_delivery_process_id'];
+	if (empty($parent_entry_id)) {
+		return;
+	}
+
+
+	$api = new Gravity_Flow_API( $form['id'] );
+	$current_step = $api->get_current_step( $entry );
+
+	if ( empty( $current_step ) ) {
+		$parent_entry_id = absint( $parent_entry_id );
+		$parent_entry = GFAPI::get_entry( $parent_entry_id );
+
+		$parent_api = new Gravity_Flow_API( $parent_entry['form_id'] );
+		$parent_api->process_workflow( $parent_entry_id );
+	}
+}
+
+
+add_action( 'rest_api_init', 'wiaas_action_rest_api_init' );
+
+function wiaas_action_rest_api_init() {
+	register_rest_route( 'wiaas', 'next-delivery-steps', array(
+		'methods' => 'GET',
+		'callback' => 'get_next_actions_for_user',
+		'permission_callback' => null,
+	) );
+
+	register_rest_route( 'wiaas', 'order-delivery-process/(?P<id>[\d]+)', array(
+		'args'   => array(
+			'id' => array(
+				'description' => __( 'Unique identifier for the resource.', 'wiaas' ),
+				'type'        => 'integer',
+			),
+		),
+		array(
+			'methods' => 'GET',
+			'callback' => 'get_delivery_process_for_order',
+			'permission_callback' => null,
+		)
+	) );
+}
+
+function get_next_actions_for_user() {
+	$current_user = wp_get_current_user();
+
+	$field_filters   = array();
+	$field_filters[] = array(
+		'key'   => 'workflow_user_id_' . $current_user->ID,
+		'value' => 'pending',
+	);
+
+	$user_roles = gravity_flow()->get_user_roles();
+	foreach ( $user_roles as $user_role ) {
+		$field_filters[] = array(
+			'key'   => 'workflow_role_' . $user_role,
+			'value' => 'pending',
+		);
+	}
+
+	$field_filters['mode'] = 'any';
+
+	$search_criteria                  = array();
+	$search_criteria['field_filters'] = $field_filters;
+	$search_criteria['status']        = 'active';
+
+	$form_ids = gravity_flow()->get_workflow_form_ids();
+
+	$total_count = 7;
+
+
+	$entries = GFAPI::get_entries( $form_ids, $search_criteria, null, null, $total_count );
+
+	$data = array();
+	foreach ($entries as $entry) {
+		$step = gravity_flow()->get_step( $entry['workflow_step'] );
+		$data[] = array(
+			'idOrder' => $entry['wiaas_delivery_order_id'],
+			'orderNumber' => $entry['wiaas_delivery_order_id'],
+			'status' => $entry['workflow_final_status'],
+			'stepAction' => $step->get_name(),
+		);
+	}
+
+	$response = new WP_REST_Response( $data );
+
+	return $response;
+}
+
+function get_delivery_process_for_order($data) {
+	$order_id = $data["id"];
+
+	$process = GFAPI::get_entry(161);
+
+	$api = new Gravity_Flow_API($process['form_id']);
+
+	$steps_info = $api->get_steps();
+
+	$response = array();
+
+	foreach ( $steps_info as $step_info ) {
+		$step            = $api->get_step( $step_info->get_id(), $process );
+
+		$info = $step->get_feed_meta();
+		$response[]      = array(
+			'step_id' => $step->get_id(),
+			'step_form_entry_id' => $step->get_target_form_entry_id() ?: null,
+			'short_desc' => $info['step_name'],
+			'full_desc' => $info['description'],
+			'action_code' => $step->get_delivery_action_type(),
+			'step_type' => $step->get_delivery_action_type() === 'manual' ? 'manual' : 'extraAction',
+			'status' => $step->get_status() ?: 'inactive',
+			'order_id' => $order_id,
+			'actual_date' => $step->get_target_actual_date(),
+			'comments' => $step->get_target_step_comments(),
+		);
+	}
+
+	return new WP_REST_Response( $response );
+}
\ No newline at end of file
diff --git a/backend/app/plugins/wiaas/includes/delivery-process/class-wiaas-delivery-process-step.php b/backend/app/plugins/wiaas/includes/delivery-process/class-wiaas-delivery-process-step.php
new file mode 100644
index 0000000..911d742
--- /dev/null
+++ b/backend/app/plugins/wiaas/includes/delivery-process/class-wiaas-delivery-process-step.php
@@ -0,0 +1,192 @@
+<?php
+
+class Wiaas_Delivery_Process_Step extends Gravity_Flow_Step {
+
+	public $_step_type = 'wiaas_delivery_step';
+
+	private static $delivery_action_types = array(
+		'DELIVERY ACTION TYPE: Customer acceptance' => 'customer-acceptance',
+		'DELIVERY ACTION TYPE: Validate Questionnaire' => 'validate-questionnaire',
+		'DELIVERY ACTION TYPE: Manual' => 'manual',
+		'DELIVERY ACTION TYPE: Schedule meeting' => 'schedule-meeting'
+	);
+
+	public function get_label() {
+		return esc_html__( 'Wiaas Delivery Step', 'wiaas' );
+	}
+
+	public function get_settings() {
+
+		$settings_api = $this->get_common_settings_api();
+
+		$forms = $this->get_forms();
+		$form_choices[] = array( 'label' => esc_html__( 'Select a Form', 'wiaas' ), 'value' => '' );
+		foreach ( $forms  as $form ) {
+			$form_choices[] = array( 'label' => $form->title, 'value' => $form->id );
+		}
+
+
+		$settings = array(
+			'title'  => esc_html__( 'Wiaas Delivery Step', 'wiaas' ),
+			'fields' => array(
+				$settings_api->get_setting_instructions(),
+				array (
+					'name' => 'is_visible_to_customer',
+					'label' => __( 'Visible to customer', 'wiaas' ),
+					'type' => 'checkbox',
+					'choices' => array(
+						array(
+							'label'         => __( 'Show to customer', 'wiaas' ),
+							'name'          => 'is_visible_to_customer',
+							'default_value' => true,
+						),
+					),
+					'tooltip'       => __( 'Determines if this step will be shown to customer.', 'wiaas' ),
+				),
+				array(
+					'name' => 'target_form_id',
+					'label' => esc_html__( 'Form', 'wiaas' ),
+					'type' => 'select',
+					'onchange'    => "jQuery(this).closest('form').submit();",
+					'choices' => $form_choices,
+				),
+			),
+		);
+
+		$settings['fields'][] = array(
+			'name'       => 'store_new_entry_id',
+			'label'    => esc_html__( 'Store New Entry ID', 'wiaas' ),
+			'type'     => 'checkbox_and_container',
+			'checkbox' => array(
+				'label' => esc_html__( 'Store the ID of the new entry.', 'wiaas' ),
+			),
+			'settings' => array(
+				array(
+					'name'  => 'new_entry_id_field',
+					'type'  => 'field_select',
+					'args'  => array(
+						'input_types' => array(
+							'hidden',
+						),
+					),
+				),
+			),
+		);
+
+		return $settings;
+	}
+
+	function process() {
+
+		$form = $this->get_form();
+		$entry = $this->get_entry();
+		$target_form = GFAPI::get_form( $this->target_form_id );
+		$new_entry = array(
+			'form_id' => $this->target_form_id,
+		);
+
+		$customer_id_value = null;
+
+		if ( is_array( $form['fields'] ) ) {
+			foreach ( $form['fields'] as $field ) {
+				if (GFCommon::get_label( $field ) === 'order-id') {
+					$new_entry['wiaas_delivery_order_id'] = $entry[$field->id];
+				}
+				if (GFCommon::get_label( $field ) === 'customer-id') {
+					$customer_id_value = $entry[$field->id];
+				}
+			}
+		}
+
+		if ( is_array( $target_form['fields'] ) ) {
+			foreach ( $target_form['fields'] as $field ) {
+				if (GFCommon::get_label( $field ) === 'customer-id') {
+					$new_entry[$field->id] = $customer_id_value;
+				}
+			}
+		}
+
+		$entry_id = GFAPI::add_entry( $new_entry );
+		if ( is_wp_error( $entry_id ) ) {
+			$this->log_debug( __METHOD__ .'(): failed to add entry' );
+		} else {
+			// store entry id
+			gform_update_meta($this->get_entry_id(), 'wiaas_delivery_step_' . $this->get_id() .'_entry_id', $entry_id);
+		}
+
+		$note = $this->get_name() . ': ' . esc_html__( 'started.', 'wiaas' );
+		$this->add_note( $note );
+		return false;
+	}
+
+	public function status_evaluation() {
+		$target_form_entry = $this->get_target_form_entry();
+
+		if(is_wp_error($target_form_entry)) {
+			return 'complete';
+		}
+
+		$api = new Gravity_Flow_API( $this->target_form_id );
+		$status = $api->get_status($target_form_entry);
+
+		if ( $status === 'complete' || $status === 'approved' ) {
+			return 'complete';
+		}
+
+		return 'pending';
+	}
+
+	public function get_entry_meta($entry_meta, $form_id) {
+		$entry_meta['wiaas_delivery_step_' . $this->get_id() .'_entry_id'] = null;
+		return $entry_meta;
+	}
+
+	public function get_forms() {
+		$forms = GFFormsModel::get_forms();
+		return $forms;
+	}
+
+	public function get_delivery_action_type() {
+		$target_form = GFAPI::get_form( $this->target_form_id );
+		return self::$delivery_action_types[$target_form['title']];
+	}
+
+	public function get_target_actual_date() {
+		$target_entry = $this->get_target_form_entry();
+		$target_form = GFAPI::get_form( $this->target_form_id );
+
+		if (!is_wp_error($target_entry) && is_array($target_form['fields'])) {
+			foreach ( $target_form['fields'] as $field ) {
+				if (GFCommon::get_label( $field ) === 'Actual Date') {
+					return $target_entry[$field->id];
+				}
+			}
+		}
+
+		return null;
+	}
+
+	public function get_target_step_comments() {
+		$notes = RGFormsModel::get_lead_notes( $this->get_target_form_entry_id() );
+
+		$comments = array();
+		foreach ( $notes as $key => $note ) {
+			if ( $note->note_type !== 'gravityflow' ) {
+				$comments[] = array(
+					'date' => $note->date_created,
+					'text' => $note->value,
+					'user' => $note->user_name
+				);
+ 			}
+		}
+		return $comments;
+	}
+
+	public function get_target_form_entry() {
+		return GFAPI::get_entry($this->get_target_form_entry_id());
+	}
+
+	public function get_target_form_entry_id() {
+		return gform_get_meta($this->get_entry_id(), 'wiaas_delivery_step_' . $this->get_id() .'_entry_id');
+	}
+}
\ No newline at end of file
diff --git a/backend/app/plugins/wiaas/wiaas.php b/backend/app/plugins/wiaas/wiaas.php
index a6b8f1a..ec6fd08 100644
--- a/backend/app/plugins/wiaas/wiaas.php
+++ b/backend/app/plugins/wiaas/wiaas.php
@@ -21,3 +21,5 @@ define( 'WIAAS_DIR', untrailingslashit( plugin_dir_path( __FILE__ ) ) );
 if ( defined( 'WP_CLI' ) && WP_CLI ) {
 	include_once WIAAS_DIR . '/includes/class-wiaas-cli.php';
 }
+
+include_once WIAAS_DIR . '/includes/class-wiaas-delivery-process.php';