diff --git a/app/views/task_requests/create.html.erb b/app/views/task_requests/create.html.erb
index 3974af1..7968105 100644
--- a/app/views/task_requests/create.html.erb
+++ b/app/views/task_requests/create.html.erb
@@ -1,4 +1,9 @@
 <% if params[:show_chat] %>
   <%= javascript_include_tag "https://js.hs-scripts.com/7344617.js", defer: "defer", async: true, id: "hs-script-loader" %>
+  <%= javascript_tag nonce: true do %>
+    $(document).ready(function(){
+      window.HubSpotConversations.widget.open();
+    });
+  <% end %>
 <% end %>
-<p class="alert alert-success p-3 lead text-center">Your task request was successfully submitted. Thank you.</p>
+<p class="alert alert-success p-3 lead text-center"><%= t '.success_message' %></p>
diff --git a/config/locales/en.yml b/config/locales/en.yml
index a8fe4bd..ee67a04 100644
--- a/config/locales/en.yml
+++ b/config/locales/en.yml
@@ -943,11 +943,12 @@ en:
       notice: Task has been cancelled successfully.
     create:
       notice: Task request created succussfully.
+      success_message: Your task request was successfully submitted. Thank you. A chat window will pop up on the lower right in a few seconds.
     edit:
       heading:
         Edit Task Request
     form:
-      info_message: After submitting this task request, you'll be connected via chat with a BIG representative.
+      info_message: After submitting this task request, you'll be connected via chat with a ME Suite representative.
       labels:
         additional_notes: Please add any additional notes we should be aware of regarding this task.
         deadline: What is the deadline for this task?
diff --git a/config/locales/es.yml b/config/locales/es.yml
index 174b604..207c37e 100644
--- a/config/locales/es.yml
+++ b/config/locales/es.yml
@@ -183,8 +183,10 @@ es:
         guardian_photo:
           heading: Guardian Photo (ES)
   task_requests:
+    create:
+      success_message: Your task request was successfully submitted. Thank you. A chat window will pop up on the lower right in a few seconds. (ES)
     form:
-      info_message: After submitting this task request, you'll be connected via chat with a BIG representative. (ES)
+      info_message: After submitting this task request, you'll be connected via chat with a ME Suite representative. (ES)
     task_request:
       actions:
         manage: Manage (ES)
diff --git a/spec/features/user_creates_task_request_spec.rb b/spec/features/user_creates_task_request_spec.rb
index b2540fe..2ecb847 100644
--- a/spec/features/user_creates_task_request_spec.rb
+++ b/spec/features/user_creates_task_request_spec.rb
@@ -20,7 +20,7 @@ RSpec.feature 'User creates task request', type: :feature do
 
     click_on 'Create Task request'
 
-    expect(page).to have_content('Task request created succussfully.')
+    expect(page).to have_content task_created_message
   end
 
   scenario 'user can view task request details' do
@@ -85,4 +85,8 @@ RSpec.feature 'User creates task request', type: :feature do
   def additional_notes_field
     t "task_requests.form.labels.additional_notes"
   end
+
+  def task_created_message
+    t 'task_requests.create.success_message'
+  end
 end
\ No newline at end of file